Aerial Dracula tour from Brasov over Dracula's Castle-airplane

Visit Transylvania – Choose our tours in the land of Dracula and discover our history and traditions. Admire breathtaking mountain views and explore cities filled with impressive medieval architecture.

Here is a list with the best escorted tours you can choose from

No 10. Dracula tours from Cluj Napoca – Visit Transylvania in our 3-days tour

Sighisoara Citadel
Sighisoara Citadel

If you want that your next visit Transylvania experience will be one that will live long in the memory and you don’t have more than 3 days than a Dracula short break in Transylvania, departing from Cluj Napoca is the solution.

Includes the Ritual Killing of a Living Dead as was filmed by and seen on Travel Channel.

Enjoy staying in an entertaining hotel, the Dracula Castle, found in the fragrantly named town of Turda. It has bathrooms created from stone grottoes and an over-the-top medieval banqueting hall with gory murals, skeletons and skulls it seems like a medieval fantasy with bads.

Vampire Treats: enjoy a Vampire dinner, a hearty meal in a Dracula themed saloon decorated with impaled tartars (the ambiance made the food taste better), to find out why it’s worth killing for a meal!

Visit Sighisoara Citadel, birthplace of Dracula, the Charming Sibiu with its Saxon old town to understand why it was chosen European Capital of Culture. Also included is Corvinesti Castle the most beutiful baroc castle from Eastern Europe

Prices from £510 per person

Check these package holidays to Transylvania

No 9. Learn to ski in Transylvania – 8 day private visit Transylvania experience on New Year’s Eve

Ski in Transylvania, New year's Eve package
New Year’s Eve in ski in Transylvania

Do you have active and difficult-to-impress children? How about a visit Transylvania experience with huge success to British families with New Year’s Eve party and ski lessons included? That you could visit a Transylvanian vampire castle said to have inspired the Dracula story is a bonus.

Film fans might imagine that Transylvania is a dark, foreboding region filled with mountains, creepy castles on crags, pale-faced nobles with sharp teeth and a menacing menagerie of wolves, bears and flapping bats.

The real Transylvania is more of a daylight fantasy: lost-in-time villages, sun-drenched plains dotted with Saxon fortified churches and castle ruins, and family-friendly ski slopes.

Prices from £ 1345 per person

See Transylvania skiing holiday

No 8. Transylvania’s Dark Legend –5 days private visit Transylvania experience, from Cluj

Biertan fortified church seen in private visit transylvania experiences
Private escorted tours to Transylvania

“Transylvania had been a familiar name as long as I could remember. It was the very essence and symbol of remote, leafy, half-mythical strangeness; and, on the spot, it seemed remoter still, and more fraught with charms.” So wrote Patrick Leigh Fermor of his romantic walk across this strange and beautiful land in 1934. And you have to check this but we assure you that is truth also nowadays.

Ans there is the dark legend of Vlad the III. Dracula was a lavishly mustachioed Wallachian prince by the name of Vlad the Impaler (1431–76). He famously earned the nickname ‘Ţepeş’ (Impaler) after his preferred form of execution: impaling the victim with a wooden stick through his buttocks.

Enjoy a private trip in which a private car with guide chauffeur is at your disposal

Prices from £ 834 per person

more about this private tour

No 7. Halloween Party in Transylvania, Sighisoara Citadel – 2 days visit Transylvania experience

Transylvania Holiday package-escorted tours to Transylvania
Escorted tours to Transylvania on Halloween

Sighisoara is the birthplace of Vlad Dracula. You can visit his birth home which is now a restaurant and museum.

In the past 15 years the Halloween party with Vlad the Impaler from Sighisora was rated by tour goers as the best Halloween party in Transylvania.

Having a complex program that include magicians shows, Vampire Hunting, various contests and the Ritual Killing of a Living Dead this party also include a rich dinner and an open bar where you can order without extra payment the drinks.

Prices from £ 394 per person


No 6. Halloween Party at Dracula’s Castle in Transylvania – 2 days visit Transylvania experience

Dracula's Castle Halloween party-escorted tours to Transylvania
Wicked Fairies are hosting the party -Dracula’s Castle Halloween party

The structure on Bran Castle itself fits the description of Dracula’s Castle in Bram Stoker’s writings: high above a valley atop a rock with a flowing river below. With turrets and towers poking high into the sky, Bran Castle looked straight off the pages of Dracula vampire novel.

These 2 days escorted tours include transfers from/to Bucharest, a traditional dinner in Bran, costume contest with prizes, VIP entrance to Bran Castle (skipping the 3 hours line), night visit to the castle specially decorated for Halloween and Halloween party at Bran Castle, aka Dracula’s Castle Halloween party from Transylvania.

Prices from £ 331 per person

Learn more about these escorted tours to Romania

No 5. Best of Romania – 7 days visit Transylvania itinerary with Royal dinner at Bran Castle

Bran Castle seen in escorted tours to Transylvania Romania
Bran Castle seen in Best of Romania tours

These small group tours with guaranteed departures from Bucharest and special dinners included this tour goes toward forbidding castles coated in snow and back dropped by majestic mountains; whimsical villages clustered with small pastel-colored huts; cobbled streets flanked by antique shops and medieval clock towers.

Visit the magnificent Corvin Castle at Hunedoara to see an icon of Transylvania. Patrick Leigh Fermor, who travelled through the region on his long walk from France to Turkey, called the castle “fantastic and theatrical”.

Also included Poenari fortress considered by some the real Dracula’s Castle (in fact a fortress), Bran Castle, the medieval city of Sibiu, the European capital of culture, Evening Sitting traditional Romanian party, Turda Salt Mines number one in the list of 10 Of The Coolest Underground Places In The World (Business Insider )

But the most startling of all Transylvania’s other worlds are the Saxon villages built by the 12th-century immigrants. 

Prices from £ 1040 per person

Check these package holidays to Romania

No 4. Vampire in Transylvania – 7 days visit Transylvania experiences with Ritual Killing of a Living Dead

Corvinesti Castle-Best of Romania tour-escorted tours to Transylvania
Corvinesti Castle

Count Dracula, a fictional character in the Stoker novel, was inspired by one of the best-known figures of Romanian history, Vlad Dracula, nicknamed Vlad the Impaler, who was the ruler of the Romanian province of Walachia in the mid 1400s. 

In Transylvania Leigh Fermor’s account of Transylvania in 1934 still holds true: “The rhythm of life had remained many decades behind the west – a hundred years, perhaps.”  Still truth nowadays. Head for Sighisoara to see a way of life that hasn’t changed in centuries.

Included in the tour are Corvinestilor Castle – the greatest Gothic style castle in Romania, Corvinesti, the Ritual Killing of the Living Dead  – attend the ritual of killing a strigoi and an Evening Sitting afterwards to celebrate the victory or recover from defeat ( learn more), stay in a Castle Dracula themed hotel and  indulge yourself with a Vampire dinner to find out why it’s worth killing for a meal!

Prices from £ 1040 per person

Check these package holidays to Transylvania

No 3. Halloween in Transylvania – 3 days visit Transylvania experience with 2 Halloween parties, from Bucharest

Halloween tours in Transylvania
Halloween tours in Transylvania with Halloween parties

Those who have visited Romania know the truth: this is one of Europe’s most unspoiled lands

Visit the mountain-framed city of Brasov and the stunning medieval settlement of Sighisoara, a Unesco world heritage site and the birthplace of Wallachian prince, Vlad Draculea, the infamous “Vlad the Impaler” who had a predilection for skewering enemies on wooden poles and, very loosely, inspired Stoker’s entirely fictional Count Dracula.

The intimate and sophisticated Halloween party in Sighisora, considered the best Halloween party in Transylvania includes Ritual Killing of a Living dead, costume contest, Howling at the moon contest, magicians show, Vampire Hunting show a rich dinner and an open bar.

Visit the rural area of Bran and party at Bran Castle. Even without the draw of the vampire myth, this is spectacular countryside of huge forests, lakes, churning rivers and rolling hills that rise into the Carpathian Mountains.

The Bran Castle Halloween party is the biggest Halloween party in Transylvania. The party is taking place after a night tour of the castle decorated for Halloween and populated with glamorous witches.

Prices from £ 537 per person

Learn more about these escorted tours to Romania

No 2. Halloween in Transylvania – 3 days visit Transylvania experience with 2 Halloween parties, from Cluj

Bran castle Halloween party-escorted tours to Transylvania
Bran Castle Decorated for Halloween

Recently named “Best Region to Travel in 2016” by Lonely Planet, the central region of Transylvania makes a great introduction to the country. It offers a plethora of medieval cities, Saxon villages, and fortified churches.

Sighisoara citadel is perfect to explore on foot and get lost amidst the cobbled walkways. And the Halloween party in Sighisoara organized by Transylvania Live is considered the best Halloween party in Transylvania.

Imagine then Dracula in Bran Castle flounced above its maze of passageways and secret staircases while swishing his cape in a sinister ‘prince of darkness’ sort of way.

Dracula’s Castle Halloween party from Bran is taking place after a charming night visit to the Castle decorated for Halloween.

Prices from £ 537 per person

Learn more Romania escorted tours

No 1. Halloween in Transylvania-7 days with 3 Halloween parties included

escorted tours to Transylvania -Halloween in Transylvania
Transylvania Holidays- Awarded Dracula Tours

This tour was awarded Tour of the Year in 2019 by Tour Radar and placed in a Top 10 Must-Do Adventure by Fodor’s Travel guide.

This half board awarded tour departing from Bucharest goes toward Transylvania and visit Brasov, Sibiu, Sighisoara, Turda, Bistrita with
Dracula’s Castle Hotel from Borgo pass.

You will also stay in Dracula the Hunter prince hotel and more important the Halloween events are to die for too!

History oozes out of Sighisoara narrow lane-ways that twist upwards past brightly colored buildings, through arches and a covered stairway into the medieval town square. Here is kept Sighisoara Hallowen party with Vlad the Impaler

Bran Castle was so inspiring once; look at the description of the castle in Bram Stoker Dracula novel: “The castle was built on the corner of a great rock so that on three sides it was quite impregnable …… To the west was a great valley, and then, rising far away, great jagged mountain fastnesses”-that’s the one, isn’t it? So let’s enjoy the second party in this escorted tour in Transylvania, Bran Castle Halloween party, after a night visit to the fortress decorated for Halloween.

The third Halloween party is usually kept in Dracula Castle Hotel from Borgo Pass. The hotel was built in the 80 in the very same spot in which Bram Stoker placed Dracula’s home in his famous novel. Some British volunteers from Dracula society from London have helped the erection of this Dracula castle hotel by transporting bricks back in the 80.

Prices from £ 1166 per person

more about bus tour Romania

Visit Transylvania – More Itineraries in the land of Dracula

Halloween in Transylvania with Vlad the Impaler,
3 days Short Break with 2 Halloween Parties

Dracula tours Romania
Dracula tours Romania

Visit Transylvania – 3-Days Halloween Short Break from Cluj

Escorted holidays in Transylvania, from €599- Cluj Napoca, Transylvania, departure code: TR4.3RoHa

Halloween Party, in Sighisoara Citadel – Dracula’s birth place , plus Bran castle Halloween party!

The best Halloween Party from Sighisoara includes a delicious traditional Romanian festive dinner washed down with fiery spirits, excellent Romanian wine. Open bar is available until 01.00 am.

You can be part of the special programme including the Ritual of Killing of the Living Dead, Vampire Hunting, magicians shows, contests and many dark surprises.
Direct flights from London-Luton to Cluj Napoca available.

Halloween party from Dracula Castle from Bran inlcudes a night visit to the castle decorated for Halloween with VIP entrance (skip the 3 hours line) and a 3 course dinner at the hotel situated in walking distance from the party

Halloween Party in Transylvania with Vlad the Impaler-Sighisoara citadel, Dracula’s birthplace!

2 days holidays in Transylvania.
Departure from Bucharest, Sibiu or Cluj Napoca Airport
(tour code: Tr4.4RoHa)

the best Halloween party in Transylvania

Visit Transylvania – Halloween Party in Sighisoara

Enjoy the best Halloween Party ever in the Medieval Citadel of Sighisoara, Dracula’s birth place!

A 2 day Transylvanian short break departing from the Romanian airport of your choice, be it Bucharest, Sibiu or Cluj Napoca.

You can decide for yourself the level of classification for accommodation in the citadel, from hostel style dormitories to an exquisite 5* intimate medieval hotel.

The main highlight is the Halloween Party including a delicious traditional dinner, open bar, an excellent magicians show, vampire hunting show and The Ritual Killing of a Living Dead, providing you with a truly memorable experience. more »

Unforgettable holidays in Transylvania with dinner at Bran Castle and a joyfully masquerade party in Transylvania

Halloween in Transylvania tour with 3 Halloween parties

Visit – Vampire Itinerary with Royal Dinner at Bran Castle

Escorted holidays in Transylvania, with guaranteed departures from Bucharest, HB from € 1204

Dracula Tour departing from Bucharest, intended to Dracula enthusiasts, culture and history fans, adventure seekers.

The tour includes the most important historical places related with Vlad the Impaler such as: Snagov Monastery where, Vlad was buried after his assassination; Sighisoara – Dracula’s birth place, Dracula’s Castle in Borgo Pass, built according to Bram Stocker’s imagination and the legendary Bran Castle.

These guarantee departure tours also include a Royal Dinner at Bran Castle, in Queen Marie’s Tea House. You will also attend an unforgettable Masquerade Party, including the Ritual Killing of a Living Dead performed according to old Transylvanian tradition (as was featured on Travel Channel)

Halloween in Transylvania the Awarded Dracula Tour from Bucharest with 3 Halloween parties included

Halloween torus in Transylvania

Awarded 7-Days Halloween Itinerary

7 days tour, HB, from € 1299 – Bucharest departure – code: RO7.BHADT

This awarded Dracula Tour from Bucharest, is included by Fodor’s Travel Guide in Top 10 Must-Do Adventures and awarded “Tour of the Year” by TourRadar.

Includes the best Halloween Party in Sighisoara Citadel, Dracula’s birthplace. Also happenings like The Ritual Killing of a Living Dead (featured on Travel Channel). Assist at a Vampire Hunting.

Visit the most important historical places related with Vlad the Impaler: Bran Castle and Poenari Fortress.
Party at Bran castle Halloween party.

Vampire in Transylvania – Dracula tours summer editions,
7 days awarded Dracula Tour from Bucharest

Vampire in Transylvania Dracula tours summer editions

7-Days Vampire in Transylvania

summer tours with guaranteed departures from Bucharest, HB from € 1159
code: Ro4.4RoVa

Dracula Tour from Bucharest, Romania intended to Dracula and history fans.

Attend the Ritual Killing of a Living Dead (as seen on Travel Channel).
These tours includes the most important historical places related with Vlad Tepes such as: Snagov Monastery where, Sighisoara citadel- Dracula’s birthplace.

Another highlight is Dracula’s Castle in Borgo Pass, built according to Bram Stocker’s imagination and the legendary Bran Castle. more»

2 Days Holidays in Transylvania with Bran castle Halloween party

Bran Castle Halloween party

Holiday to Transylvania – 2-Days Party at Bran Castle

2 days Short break, from € 369 – Bucharest departure(tour code TRB.2RoHa)

Enjoy the biggest Halloween from Transylvania!
A 2 days short break with transfers from Bucharest.

Win a prize for your desguise at the dinner with traditional meals and costume contests. VIP entrance to the castle (skip the 3 hours line) and night visit to the castle decorated for Halloween.

Participate to the Halloween Party at Transylvania’s iconic image – Bran Castle, also known as Dracula’s Castle. more»

Halloween in Transylvania with Vlad the Impaler – Short Break with 2 Halloween Parties

Bran Castle Halloween party

3 days, escorted trip, from €599 – Bucharest departure
Bu 4.3RoHa

It’s time for the ultimate Halloween Parties in Transylvania: Sighisoara Halloween party and Bran castle Halloween party?
Which will be the best? Come to Sighisoara Citadel – Dracula’s birth place!

This short break includes a UNESCO World Heritage Site, Sighisoara Medieval Citadel. The Halloween Party from Sighisoara includes a delicious traditional Romanian festive diner washed down with fiery spirits, excellent Romanian wine and accompanied by a special programme.

The schedule includes the Ritual of Killing of the Living Dead, Vampiresa Hunting, magicians show and many dark surprises.

Also enjoy a night visit to Bran Castle aka Dracula’s Castle (decorated for Halloween) with its Halloween party, the biggest in Romania. more »

Transylvania’s Undying legend – Private Holiday to Transylvania

private tours of Transylvania, Dracula's Castle Hotel

5 days Private Dracula Tour from Bucharest

fom € 1299 – Bucharest departure code: Ro4.3RoVa

private Dracula Tour in Transylvania departing from Bucharest. The tour includes historical and legendary places related with Dracula’s life and death. First of all Vlad Dracula’s birth place in the medieval citadel of Sighisoara.

Also the ruins of the Poienari Fortress, the real Dracula Castle, Dracula’s refugee place from Arefu village. Finally Dracula’s tomb in Snagov Monastery. Thus enjoy a mysterious trip in Dracula’s Realm! more »

Vampire in Transylvania – 3 days Holidays in Transylvania

short break in Transylvania, Dracula's Castle Hotel

Holidays in Transylvania, guaranteed departures,
HB from € 569- Cluj-Napoca departure
 TR 4.3RoSh

Discover the best parts of Transylvania’s legendary landmarks in shorter time, this short break in Transylvania includes UNESCO World Heritage Sites – Sighisoara, unique events which caught the attention of media world wide.

These events include the live reenactment of the Ritual of Killing of the Living Dead. Furthermore, visit Transylvania’s most beautiful castle –Corvinesti Castle.

The entertaining programme is complemented by the relaxing 4* accommodation, a medieval fantasy with beds and the mouth-watering vampire dinner! We bet our 9 lives you’ll love it. more»

One Day Halloween in Transylvania with Halloween Party at Bran Castle

short break Bran Castle Halloween party, Dracula's Castle Hotel

1 Day accommodation and Halloween Party at Bran Castle,
starting from  € 249 
– TRB.1RoHa

Enjoy a night tour of Dracula’s Bran Castle! Meet the Wicked Fairies and get lost in their euphoric dance along with a glass of local red wine. Feel amazing being part of a dynamic Halloween Party in the grounds of Bran Castle until 4:00 am.

Accommodate in a 3* hotel near in walking distance from Bran Castle.  Before visiting the castle enjoy a traditional 3 course dinner. Win a prize to the costume contest at this diner.
Immerse yourselves in the myth Bram Stoker created around Dracula. more »

Vampire in Transylvania – 4 Day Private Dracula Tour from Bucharest

dracula tours short break in Transylvania, Dracula's Castle Hotel

escorted tour, departure from Bucharest
code Ro4.5RoHa
A private Dracula tour from Bucharest concentrating the most important places related to Vlad Dracul and his legend.

Snagov Monastery, Bran Castle, the Medieval Saxon Citadel of Sighisoara. Finally visit the outstanding city of Brasov.

Escorted tours to Transylvania on the national news

Please activate Caption button to see the news with English subtitles.

Awarded 7-Days Halloween Tour Highlights:

Advice for European people traveling abroad

Check what travel documents you’ll need to cross the border into another EU country.

Find out what documents you need for your spouse, children or other relatives if they are not EU nationals.

When travelling to or from a non-Schengen country, like Romania, you must show a valid ID or passport. Before travelling, check what documents you must have to travel outside your home country and to enter the non-Schengen country you plan to visit.

Documents for minors travelling in the EU

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In addition to their own valid travel document (passport or ID card), if Romanian minors are travelling accompanied only by an adult other than their parents/legal guardian(s), they must have written consent to travel signed by both parents and/or legal guardian(s) and certified by a notary.

This consent must state:

  • the itinerary
  • the dates of the journey
  • the identification of the accompanying adult

The accompanying adult must present:

  • the above mentioned consent signed by both parents
  • an extract of their own judicial record
  • if applicable, the documents proving the quality of the person (e.g. a flight attendant) designated by the transport company

If they are travelling with one of their parents, they must show written consent (certified by a notary) from the other parent allowing them to leave the country. This consent is not necessary if the accompanying parent can prove:

  • that custody of the minor was granted by a court
  • that the other parent is deceased
  • that the other parent has been declared as missing or their parental rights have been revoked

Minors can leave Romania without presenting the declaration, even where there is no consent from either of the parents or the legal guardian, if:

  • the minor Romanian citizen moves to his / her residence to the country of destination
  • the accompanying adult justifies the need for the trip by the fact that the minor is to receive medical treatment which is not possible in Romania and without which his/her life or health would be in serious danger. This must be backed up by documentary evidence, either issued or endorsed by the Romanian medical authorities, stating the time period and state(s) where the treatment is to take place.
  • the accompanying adult justifies the need for the trip by the fact that the minor is travelling for educational purposes or to participate in an official competition. This must be backed up by documentary evidence stating the time period and the state(s) where the minor will study or compete.

Other than their own valid travel document, no particular extra official authorization is required for minors of other EU countries to enter Romania.

Package travel and linked travel arrangements

As a holidaymaker booking a package holiday and/or linked travel arrangements, you benefit from a high level of consumer protection under EU rules. If you buy a package, you have well-defined rights before and throughout the booking process, and up until your holiday ends, for example the right to pre-contractual information, the organiser’s liability for the proper performance of travel services included in your package and insolvency protection. These rights apply to packages purchased online or face-to-face, from a tour operator, travel agent, or any other trader that is acting as the organiser of the package.

Package travel – different types of packages give you the same rights

When you book a package holiday, you buy a combination of two or more different types of travel services for the same trip or holiday. These services can include transport, accommodation, car hire, or under specific conditions any other tourist service. Your package may be pre-arranged – consisting of a number of services combined by a tour operator or travel agent – or you may have a more customised package by choosing the services yourself before the contract is concluded. In both cases, EU rules apply as long as your travel package was purchased in a certain way.

What is package travel?
Your travel is considered as a package when:

1. You book travel services put together by or with the help of a trader, such as a tour operator or an online or offline travel agency under a single contract


2. You book travel services under separate contracts with individual providers and one of the following conditions is met:

you buy services at a single point of sale (such as a travel agency, a call centre or a website) and you select the services before agreeing to pay, i.e. before you conclude the first contract. This is the case, for example, where different travel services are put into a shopping basket or are otherwise selected before a contract is concluded.

  • the services are sold to you at an inclusive or total price
  • the services were advertised/sold as a “package” or similar
  • travel services are combined after the conclusion of a contract under which you are entitled to choose from a selection of different travel services, for example a travel package gift box

Click-through package: you buy services from separate travel companies through a linked online booking process where the first company transmits your name, email address and payment details to the second company and the second contract is concluded within 24 hours of the first contract

A combination of a travel service, such as accommodation, and another tourist service, such as a guided tour, admission to a concert or sports event, or rental of sports equipment, can only be classed as a package if the other tourist service accounts for 25% or more of the overall value of the trip, or if that service is an essential feature of the trip.

Package travel – your right to clear and accurate information
Before you book a package, the point of sale (booking website or app for example) or your travel agent must give you all the standard information about the package, such as the:

  • travel destination (itinerary, dates and duration of the stay, details of any transfers, visits or excursions) and a list of services included
  • name and contact details of the organiser of the package and, where it is sold through a retailer, of the retailer
  • total price, inclusive of all taxes and where applicable all additional fees, and the payment arrangements
  • information on how to terminate the contract before the start of the package on payment of an appropriate termination fee

Information on passport and visa requirements

Information on complaint-handling procedures, alternative dispute resolution (ADR) mechanisms and, where appropriate, the ADR entity, and the online dispute resolution platform
You should also receive clear information on your rights, based on an EU standardised form, explaining that you have been offered a package and outlining your rights.

Package travel – changes to or termination of the contract

Price increase: The organiser may increase the price of the package only if specific costs rise (for example, fuel prices). This must be clearly explained in the contract and cannot be applied any later than 20 days before the start of the package. If the price increase is more than 8% of the total price of the package, you have the right to end the package contract without a termination fee.

If you cannot travel you may:

  • Transfer the package to another person: under certain conditions, you can transfer your package to another person, although you can be charged a reasonable fee for this, up to the actual cost incurred by the organiser to transfer your package travel contract.
  • Terminate the contract: the organiser may however deduct a reasonable fee from your refund, depending, in particular, on the timing of your cancellation.

These rights are independent of any rights you may have under a cancellation insurance policy that you have taken out.

Cancellation by the organiser: Under normal conditions, if the organiser cancels the sale before the start of your package, you are entitled to a refund and compensation, where appropriate.

Cancellation in exceptional circumstances: If a natural disaster occurs or if there are serious security problems at your holiday destination that are likely to affect the package, the organiser may cancel the package. As a traveller, you are also free to cancel your package free of charge for the same reasons. In these cases, you are entitled to a full refund of any payments you’ve made but you are not entitled to additional compensation.

Package travel – liability for proper performance of travel services

The organiser is responsible for the proper performance of all travel services included in your package.

If a travel service can’t be provided as agreed, for example if a provider can’t carry out an agreed service or can’t do so in the agreed form (such as providing transport to or from your destination, providing the agreed type of accommodation, or carrying out a guided tour that you booked), the organiser has to resolve the problem at no extra cost to you.

If it is impossible to make alternative arrangements or you reject the arrangements offered to you on valid grounds, and the package includes your transport (such as air travel), the organiser must offer to repatriate you. If the travel services do not reach the agreed standards and this cannot be resolved on the spot, you may also be entitled to compensation.

Package travel – assistance to travellers
If you get into difficulty during your package holiday, for example if you have health problems or lose your passport, the organiser has to give you assistance, such as information on health services or on consular assistance, and should help you find alternative travel arrangements if necessary.

Liability for booking errors
These rules apply to packages and LTAs.

When you book a holiday, the responsible trader (the travel agent or online travel agency) is liable if any of the following occurs during the booking process:

  • technical defects in the booking system
  • errors made by the retailer if they are responsible for arranging the booking of a package or of travel services which are part of linked travel arrangements
  • Traders are not responsible for any booking errors made by you, or problems which are deemed unavoidable or are due to extraordinary circumstances.

Protection in case of bankruptcy
These rules apply to package travel and LTAs.

If the trader you booked your holiday with goes bankrupt, you are protected by insolvency protection. This can be a fund, an insurance or any other mechanism in place in your EU country. This will refund any payments you may have made and will, if required, repatriate you if transport was included in your package

Learn more on the official European Union site